Jersiz LLC (“Jersiz”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our customers, prospects, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your information when you:
Visit our website (including jersiz.com and any subdomains)
Contact us by email, contact form, or WhatsApp
Request quotes, samples, or place B2B orders for our custom apparel manufacturing services
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide Directly
Contact details: name, email address, phone/WhatsApp number
Business details: company name, role/title, shipping/billing address
Communication content: messages sent via email, contact forms, WhatsApp, or social media
Payment-related details: limited billing information necessary to process invoices (we do not store full card details; these are handled by secure payment processors such as Stripe, PayPal, or your bank).
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address and approximate location
Browser type, device type, operating system
Pages visited, time spent, and referring URLs
Cookies and similar technologies used for basic analytics and site functionality
We use tools such as Google Analytics or similar services to understand how visitors use our website. These tools may set their own cookies.
1.3 Information from Third Parties
We may receive information from:
Payment providers (confirmation of payment status)
Shipping carriers (tracking and delivery updates)
Social media or B2B platforms where you contact us (e.g., LinkedIn, Alibaba), in accordance with their privacy policies.
2. How We Use Your Information
We use your information to:
Provide our services: respond to RFQs, prepare quotations, process orders, manufacture and ship products
Communicate with you: answer questions, send order updates, share sample approvals, and handle support
Marketing (B2B only): send relevant updates about our products, capabilities, or offers, where permitted by law and your preferences
Legal and security purposes: prevent fraud, enforce our terms, comply with legal obligations, and protect our rights.
We do not sell your personal information to third parties.
3. Legal Bases for Processing (EU/UK Visitors)
If you are located in the EU or UK, we process your personal data based on:
Contractual necessity: to provide quotes, process orders, and deliver products
Legitimate interests: to manage our business, improve services, and communicate with existing or prospective B2B clients
Consent: for certain marketing communications or cookie usage where required
Legal obligations: to comply with tax, accounting, and regulatory requirements.
4. How We Share Your Information
We may share your information with:
Internal teams: production, quality control, logistics, and customer support teams who need it to fulfill your orders
Service providers: payment processors, shipping companies, IT/hosting providers, email service providers, and analytics tools
Professional advisors: accountants, auditors, or legal advisors where necessary
Authorities: if required by law, regulation, or legal process.
All service providers are required to handle your data securely and only for the purposes we specify.
5. International Transfers
Our production and operations are based in Pakistan and the USA, and we serve clients globally. This means your information may be processed in countries that may have different data protection laws than your own.
Where required, we take appropriate measures to protect your information, such as using contracts based on standard data protection clauses and working with reputable service providers.
6. Data Security
We take reasonable technical and organizational measures to protect your information, including:
Restricted access to customer data on a need-to-know basis
Secure storage of digital records and use of reputable hosting providers
Use of encryption and secure protocols where appropriate
Internal policies and training for staff handling client information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We keep your personal information only as long as necessary to:
Provide our services and maintain our relationship with you
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce our agreements.
When information is no longer needed, we will delete or anonymize it in a reasonable manner.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: request a copy of the personal data we hold about you
Correction: ask us to correct inaccurate or incomplete information
Deletion: request deletion of your data where there is no legal or contractual reason for us to keep it
Restriction: request that we limit the processing of your data in certain circumstances
Objection: object to certain types of processing, such as direct marketing
Portability: request your data in a structured, commonly used format (where applicable).
To exercise any of these rights, please contact us at info@jersiz.com. We may need to verify your identity before responding.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enable core site functionality
Remember your preferences
Analyze site traffic and performance.
You can control cookies through your browser settings. Disabling some cookies may affect how our website functions.
If we use any third-party analytics or marketing tools that set cookies, they will be listed in our cookie notice (if implemented) and governed by their own privacy policies.
10. Marketing Communications
We may send B2B marketing emails to:
Existing customers
Prospective business contacts who have requested information or shown interest in our services.
You can opt out of marketing emails at any time by:
Operational emails related to orders, invoices, or support are not considered marketing and will continue as needed.
11. Third-Party Websites
Our website may contain links to third-party websites (e.g., payment providers, logistics partners, social media, or B2B platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our services are aimed at business customers and professionals, not at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us at info@jersiz.com, and we will take appropriate steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
When we update it, we will revise the “Last updated” date at the top. In case of significant changes, we may also provide additional notice (e.g., on our website).
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
