Our sales team is easily accessible and ready to help. Here are some options to begin an order:
You can visit our Uniform Option Page, select the type of uniform you prefer and follow the prompts to place and order.
You can call or send a message to: +1 3472065451 to discuss in person.
Send a DM on Instagram, use the chat bot on our website, or send an email to: info@jersiz.com
Our standard production and delivery time is 30-40 days because each item is individually made to your requirements. On some instances, we can accelerate the process. To determine if we can help, please provide specific details of when your order is needed.
Most of our sample fabrics and products can be reviewed in detail on our website.
However, we can also send a sample pack for $50. Then, when your order is placed, we deduct the sample charge from the order cost.
While we may not be able to match a color exactly, we have over 1200 colors available and can adjust the opacity to lighten or darken the shades. This allows most colors to be produced within a 3% variance.
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
SHIPPING, RETURNS & EXCHANGES
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We understand that sometimes things don’t go as planned. If you’re not satisfied with your customized clothing purchase, here are the details regarding returns and refunds:
Eligibility for Returns:
Customized clothing can be returned within 7 days of delivery.
Returns will only be accepted if the clothing is not manufactured according to the buyer’s specific demands.
The item must not be opened from its polybag and should be in its original, unused condition.
Non-Refundable Shipping Charges:
Please note that shipping charges are not refundable.
The cost of returning the item will be borne by the buyer.
To initiate a return, follow these steps:
Contact Us:
Reach out to our customer service team via email or phone within the specified return window.
Provide your order details and reason for the return.
Return Authorization:
Our team will guide you through the return process and provide a return authorization number.
Do not send back the item without this authorization.
Packaging and Shipping:
Pack the clothing securely in its original packaging.
Ship it back to the address provided by our customer service team.
Once we receive the returned item, we will inspect it to ensure it meets the return criteria. If approved: Refund Amount: You will receive a refund for the purchase price of the clothing (excluding shipping charges). Processing Time: We aim to process refunds within 14 days of receiving the returned item.
Please note that the following situations are exceptions to our return policy:
Damaged Items: If the clothing arrives damaged, please contact us immediately.
Personalized Items:
Custom-made clothing cannot be returned unless it is faulty.
Contact Information
For any return-related inquiries or to initiate a return, please contact our customer service team:
Email: sales@jersiz.com
Whatsapp us: +1 (773) 788-3245
We appreciate your business and strive to provide excellent service. If you have any further questions, feel free to reach out. Thank you!
